Front Desk Officer

We seek a friendly and professional Front Deck Officer to join our team at MOVE Fitness. This role is crucial in providing exceptional customer service to our members and guests. The ideal candidate will have excellent interpersonal skills, be able to converse in both English and Vietnamese, and be a crucial part of our team.

• Greet and welcome members and visitors with a positive and friendly attitude.
• Answer phone calls, respond to inquiries, and provide information about fitness services and membership options.
• Assist members with check-in and check-out processes.
• Schedule and manage private sessions for fitness services and classes.
• Handle administrative tasks such as filing, data entry, and maintaining records.
• Ensure the front desk area is clean, organized, and presentable.
• Communicate effectively with members, staff, and management.
• Perform other duties as assigned.

• Able to converse in English and Vietnamese.
• Strong interpersonal and communication skills.
• Previous customer service or receptionist experience preferred.
• Ability to multitask and handle a fast-paced environment.
• Basic computer skills (e.g., Microsoft Office, scheduling software).
• Reliable and punctual.

To apply, please submit your resume and a brief cover letter outlining your relevant experience to enquiries@movevn.com.